Legal & Accessibility
The Fine Print, Without the Squint.
Every section starts with a plain-language summary. The summary isn't the contract — the full text below it is — but you should never be surprised at checkout.
Effective date: August 12, 2026 · Pronto Corporation
Terms & Conditions
Bookings, payments, cancellations
In plain language: prices are itemised before you pay; cancellation terms are shown on the reserve panel per booking; joining a forming ride is free and never a charge; estimates aren't final prices — the confirmed quote is what you pay.
1. Bookings. A booking is formed when payment is confirmed for a listed experience, a seat on a confirmed shared ride, or a confirmed group-travel quote. [Full clause text to be supplied by counsel.]
2. Pricing. All totals are itemised at checkout, inclusive of stated service fees. Forming-ride ranges resolve to a final per-seat price at confirmation, within the displayed range. […]
3. Cancellations. Terms vary per experience and per trip and are displayed before payment. […].
User Agreement
Accounts, modes, conduct
In plain language: one account covers personal and institutional use — your personal activity stays private from your institution, and vice versa; starting a ride creates a public interest link; you're responsible for what you share on it.
1. Accounts. One identity, two contexts ("me" / "my institution"); data is partitioned per context. [Full clause text to be supplied by counsel.]
2. Community conduct. Interest links and shared rides are subject to the community standards. […]
Privacy Policy
What we collect, why, and your rights
In plain language: interests and location personalise your channels — you can edit or clear them anytime; trip-tracking links show vehicle location, never passenger identities; we don't sell personal data; campus portals see trip data, not your personal bookings.
1. Data we collect. Account details, selected interests, approximate location (with consent), booking history. [Full clause text to be supplied by counsel.]
2. Your rights. Access, correction, deletion and portability requests via CS@iPronto.com. […]
Cookies Policy
Session state and preferences
In plain language: cookies remember your campus, your filters and your session — the "never ask twice" behaviours. Analytics cookies are optional and off until you opt in.
1. Accounts. 1. Categories. Strictly necessary (session, campus selection), preferences (filters, saved state), analytics (opt-in). [Full clause text to be supplied by counsel.]
Accessibility
On the site and on the road
In plain language: interests and location personalise your channels — you can edit or clear them anytime; trip-tracking links show vehicle location, never passenger identities; we don't sell personal data; campus portals see trip data, not your personal bookings.
Hit a barrier, or need an accommodation arranged? 855 249 7455 or CS@iPronto.com — accessibility requests are prioritised and answered within one business day.
e-Newsletters
Stories From the Road.
If You Like Uber, You Will Love Pronto
Meet Pronto: Your Travel Guide with a Personality
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